Lighting agents spend many hours per week replying to requests from Distributors for updated order status. Distributors spend many hours per week replying to requests from contractors for updated order status. Manufacturers spend many hours per week replying to requests for updated order status from agents and distributors.
What if those hours could be saved and reallocated to selling?
The American Association of Independent Lighting Agents (AAILA) is pleased to announce a new benefit for our agency and manufacturer Members. OrdrTrak is a NEW, one-of-a-kind platform that is allowing for greater customer service efficiency for all users.
For manufacturers, this is not a one-to-one connection – this a one-to-all connection. Through a single secure connection, any Manufacturer can provide, in real-time, order status updates to all their agents and distributors. Agents and distributors can log into a single website and see the latest order information including ESD, carrier, and tracking for potentially every manufacturer they work with. For agents and distributors, no special software is needed to access order status information.
“For over 25 years, our company has been delivering software solutions to the electrical channel, and launching OrdrTrak is a great addition to our product offering. Providing access to information through one site that standardizes on how the data is presented and searched for, is not only going to save an agent’s customer service team time, but also reduce the demands on a manufacturer’s customer service team in responding to these requests. OrdrTrak was designed to give everyone in the channel access to information instantly to eliminate any delays in communication.” – Matthew Scarborough, Owner TradeTech Solutions
Members of AAILA will receive the benefit of using the platform at no cost for 6 months as well as receiving a discount on the annual subscription cost. Two of our founding Manufacturer Members –ILLUMUS (ILP & GREEN CREATIVE) and SLG Lighting® are part of the platform, as well as all Signify brands.
To learn more, schedule a demo, and sign up, visit www.OrdrTrak.com or contact Matthew Scarborough, [email protected], for a 15 minute demo that could save your team hours of work each week. Be sure to mention your AAILA membership to receive these discounts.