Acuity Brands, the market leader in innovative, technologically advanced, sustainable Lighting products and controls is looking for a Field Service Engineer to join our Lighting Controls division.
The ideal candidate is bright, technical, customer-focused, and self-motivated. The individual must possess a professional attitude, be results-oriented, and demonstrate excellent technical and communication skills. Educational requirements include a 2- or 4-year degree and/or related work experience. Acuity Brands offers a friendly and supportive work environment, excellent benefits and strong career growth opportunities.
Key Tasks & Responsibilities
Provide multi-brand on-site technical support to end-users, contractors, specifying engineers, sales personnel and others. Services include but are not limited to the startup of Acuity Brands Controls systems: job walkthroughs, project management, system programming, troubleshooting, and end-user training. When not at customer sites, responsibilities include providing remote technical support via phone and email to internal and external customers. This position has basic administrative duties including field reports and expense reports.
This position is home-based in Dallas, TX and requires up to 80% overnight travel, based on business needs.
Desired Qualifications
• Experience supporting and troubleshooting lighting and lighting controls systems, understanding of DMX protocol is preferred.
• Experience with troubleshooting electrical systems and the use of electrical diagnostic equipment such as mulitmeters and oscilloscopes.
• Must be able to read and understand electrical plans, specifications, and installation documents.
• Highly organized and able to function in a fast-paced work environment
• Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
• Process-oriented and creative problem solver
• Computer networking skills
Job Requirements
• Minimum of 2 years work experience in related field or
• Associates or Bachelor’s degree with a focus in Electrical/Mechanical Engineering or related field or
• Technical School Degree and/or Military Education equivalent
• Willingness to travel up to 80% of the time.
ALL candidates must apply online.
https://www.acuitybrands.com->About Us ->Careers>Create Profile>Req #750
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