Project Manager, National Accounts
CED-Santa Ana, CA
Consolidated Electrical Distributors is a leader in providing electrical supplies with service, integrity and reliability. As a financially strong, privately held company, we are very proud of our track record of success.
A Project Manager will represent the National Accounts operations with established corporate customers as well as contractors in the field. A Project Manager will manage a job from take off, quotation, order entry, shipment, follow up and final job walk. A Project Manager ensures product is delivered according to established schedules and handles all customer service items.
Essential Duties and Responsibilities
- Serve as main point of contact between job site contractor and customer and all departments within CED
- Prepare quotations from customer Blue-Prints and/or contractor requests
- Review Prints for potential discrepancies and report to customer, sales representative and manager
- Answer inbound calls and emails with the highest level of courtesy and professionalism
- Follow-up with contractor to secure additional sales from associated project jobs
- Provide submittal package to contractor
- Accurate order entry including vendor purchase orders
- Ensure shipments are expedited and tracked for on-time delivery to job sites
- Assist in resolving discrepancies (freight claims, RGAs)
- Assist accounting in resolving any customer and/or vendor billing disputes
- Maintain a complete, clear and detailed project folder for each job
- Manage numerous customer projects at varying stages of completion simultaneously
- Develop and maintain strong relationships with customer, vendor, sales and all internal departments
Knowledge, Skills & Abilities
- Ability to read Blue-Prints and complete take-offs
- Ability to review bill of materials and make substitutions to maximize profitability and meet customer specifications
- Strong organization skills with the ability to handle multiple tasks simultaneously
- Ability to keep accurate records and be organized
- Solid time management skills, ability to meet simultaneous time lines and set priorities
- Strong communication and customer service skills via email and phone to a varying customer base
- Ability to think quickly and react professionally to customers changing needs
- Ability to work in a team environment with limited supervision
- Solid working knowledge of Microsoft Office (Excel, Word, Outlook)
- Ability to use intranet effectively to research product and track shipments
- Math skills that include calculating percentages, decimals and discount multipliers
- Desire to exceed expectations and earn customer trust and confidence in one’s capabilities and performance
Education and Experience
- 2+ years project management experience, preferred in electrical distribution industry
- Lighting product knowledge a plus
Physical Requirements
- Able to sit for long periods of time
- Able to work on PC screens for data analysis for long periods of time
- Able to walk, bend, stand
- Ability to comprehend, read, and communicate the English language orally and in writing
- Professional appearance
Please send your resume and cover letter to Jennifer Zerbst at [email protected].
EOE