Showroom Sales & Dealer Sales Manager – Artemide

Dual role of Showroom Sales & Dealer Sales Manager for the West Coast, position based out of LA showroom.

SHOWROOM SALES

Responsibilities:

  • Help showroom sales team on the floor and when required on specific projects
  • Assisting clients in the showroom as well as providing superior customer service via phone and email
  • Enter quotes and orders for showroom clients
  • Follow up on quotes and deliveries for clients in regards to projects, orders and general inquiries
  • Maintain database; entering new client information into database for mailings and e-blasts
  • Assist with completion of long-term showroom projects and presentations
  • Field sales calls, acting as the liaison between sales people and clients

Marketing & Merchandising:

  • Help organize events & be available and flexible for after-hour events
  • Help implement new window displays
  • Help keep showroom display up to date
  • Handle transfers for catalogs and marketing material from ordering to closing deliveries
  • Help manage & organize inventory (stock & supplies) within the showroom
  • Prepare marketing material for clients handling and mailing purposes
  • Coordinate mailings of catalogs

Showroom maintenance & Administrative tasks:

  • Make sure all bulbs are working and manage bulb stock
  • Responsible for Quill orders
  • Petty cash reconciliation
  • Process claims, returns and exchanges for showroom clients, including paperwork and shipping
  • Responsible for shipping repairs to warehouse (when required), including managing the related paperwork
  • Receiving and shipping orders to clients
  • Coordinate UPS deliveries
  • Mail

DEALER SALES MANAGER

Responsibilities:

  • Professionally represents the company and its products in the geographic area assigned below.
  • Accurately represent and state Company policies to all potential and current customers.
  • The DSM’s main role is to represent Artemide in the dealer market in promoting the Artemide Group products;  Employee must promote the Artemide products through Lighting retailers, Furniture retailers, Museum Gift shops, Office Furniture dealers, Interior Design shops, Bath Furnishing dealers, Kitchen showrooms, Landscape & Outdoor dealers deemed to represent the Artemide brand for the consumer market.
  • Promote, sell and secure orders from existing and prospective customers through relationship-based approach.
  • Make telephone calls and in-person visits and presentations to existing and prospective clients.
  • Research sources for information on developing prospective customers and for information to determine their potential.
  • Develop clear and effective written proposals/quotations for current and prospective customers.
  • Coordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.
  • Expedite the resolution of client problems and complaints.
  • Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory.
  • Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting wit marketing and technical service areas.
  • Respect all current and potential clients as well as work colleagues.
  • Where an Artemide showroom is in their home territory, the employee is required to make the showroom their base office when they are not travelling or on appointments.
  • Employee is required, where an Artemide showroom is located in their home territory, to make the showroom their base office.
  • Participate in trade shows and conventions.
  • Book a reasonable number of appointments per week with existing and/or potential customers and follow-up with regular weekly sales calls.
  • A minimum of 2 group presentations and/or lunch & learns and/or events per month is required.
  • Required to participate in region sales team meeting once every 2 weeks to discuss: sales forecasts, projects, dealer sales & coverage, market trends, territory issues, sales strategies.

Skills/Qualifications:

  • Detail-oriented and multi-tasking with the ability to work and prioritize in a fast-paced, changing environment
  • Self-motivated, self-directed and committed to achieving goals
  • Work within deadlines and is organized
  • Respectful of brand image
  • Willingness to assist in showroom related tasks, as required
  • Be flexible with working hours
  • Strong communication (verbal and written) and negotiation skills as well as customer service skills
  • Ability to use basic Office and Outlook programs.
  • Serious interest in design is an advantage
  • Experience in high-end retail sales

 

Please send cover letter and resume to [email protected]