Lighting Solutions Specialist – Selux

August 29 [addtoany]

The following position is currently available:

Title: Lighting Solutions Specialist/Technical Sales Support
Reports to: Director, Lighting Solutions
Work location: Highland, New York (Hudson Valley area)

Job Summary: Interface with customers regarding technical aspects of the organization’s products. Work closely with Sales and Engineering to provide support through the creation of lighting calculation layouts and technical solutions to meet project specific requirements. Determines the best project solution to ensure customer satisfaction and adherence to organization polices. Assists Manager with custom process. Relays customer feedback regarding products to the appropriate individuals in Sales, Quality Control and Product Management. Support Marketing Department by creating lighting related technical documentation. Provides guidance, training and instruction to non-technical representatives. Possess a strong technical knowledge of assigned products.

Essential duties and Responsibilities:

  • Review Custom requests and assist Department Manager with technical solutions
  • Communicate and clarify open questions regarding custom solutions
  • Perform lighting calculations and comparisons utilizing AGi and Auto Cad
  • Communicate directly with customers to coordinate the successful completion of lighting layouts or custom solutions
  • Submits products for approval in industry relevant Lighting programs such as DLC or Lighting Facts
  • Support coordination of photometric testing with outside laboratory
  • Maintain Photometry Library
  • Create educational presentations
  • Provide in-house lighting and product training for employees, customers and representatives
  • Assist Regional Sales Managers, customer service and quotes with technical questions
  • Provide technical support to customers
  • Log all customer questions and concerns to establish patterns and training needs, escalating information to as needed.
  • Work directly with marketing and product development team
  • Compare/learn specification features and understand manufacturing methods
    Job Knowledge and Skills:
  • Associates or Bachelor’s Degree in Lighting or related field
  • Lighting design experience preferred
  • 2 yrs experience with Photometry and Lighting Calculations preferred
  • Proficient with AGi32
  • Strong MS Excel, Word and Powerpoint
  • Ability to read lighting and manufacturing blueprints and schematics.
  • Highly self-motivated with strong positive attitude

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Email resume to for immediate consideration