Inside Sales Associate – ZLED Lighting

Inside Sales Associate Job Description

Location:  Mount Laurel, New Jersey

Highlights:

  • Full-Time Position
  • In-Office position (not a remote position)
  • Salary commensurate with experience
  • Lighting and/or Electrical knowledge a plus but will train the right person.

Responsibilities Include:

  • Order Entry
  • Customer Service
  • Product Quotes
  • Outbound Marketing (Calls and emails to existing and new customers and track them via spreadsheet for follow up.
  • Recommending products or merchandise to help customers.
  • Answering customer questions and addressing their concerns.
  • Informing customers about sales, promotions, and policies.
  • Taking Credit Card payments for purchases.
  • Multi-tasking, being able to shift priorities quickly and efficiently.
  • Researching and qualifying new leads.
  • Ability to effectively work both independently and as part of a team.
  • Aptitude to learn ZLEDLighting’s product line and its capabilities.

Sales Associate skills and qualifications:

  • Ability to communicate effectively.
  • Ability to read, write, and perform basic math.
  • Professional appearance.
  • Friendly and outgoing demeanor.
  • Concern for others and a desire to help.
  • Strong customer service skills.
  • Understanding the needs of the customer and identifying sales opportunities.
  • Ability to take direction as necessary via email, in person or by phone.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

A Good Sales Associate has:

  • Positive attitude: Sales Associates are front facing employees who interact directly with customers. A positive attitude is key.
  • Self-motivation: When not helping customers, excellent Sales Associates keep themselves busy by handling other tasks without needing to be told to do so by a manager.
  • Knowledge: Great Sales Associates know details about the products available for purchase and can answer customer questions when asked.
  • Problem-solving capabilities: Sales Associates may have to handle an unhappy customer from time to time. Knowing how to solve problems quickly and confidently is a great skill for a Sales Associates to have.
  • Confidence: Excellent Sales Associates are confident in their skills and happy to engage with customers to ensure they have a great shopping experience.
  • Sales ability: In addition to tasks like completing transactions and ensuring the store is well-maintained, Sales Associates should have some sales abilities and entice customers to make purchases.

If you are interested in pursuing a rewarding career with us, email your resume to [email protected].

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