Inside Sales Associate Job Description
Location: Mount Laurel, New Jersey
Highlights:
- Full-Time Position
- In-Office position (not a remote position)
- Salary commensurate with experience
- Lighting and/or Electrical knowledge a plus but will train the right person.
Responsibilities Include:
- Order Entry
- Customer Service
- Product Quotes
- Outbound Marketing (Calls and emails to existing and new customers and track them via spreadsheet for follow up.
- Recommending products or merchandise to help customers.
- Answering customer questions and addressing their concerns.
- Informing customers about sales, promotions, and policies.
- Taking Credit Card payments for purchases.
- Multi-tasking, being able to shift priorities quickly and efficiently.
- Researching and qualifying new leads.
- Ability to effectively work both independently and as part of a team.
- Aptitude to learn ZLEDLighting’s product line and its capabilities.
Sales Associate skills and qualifications:
- Ability to communicate effectively.
- Ability to read, write, and perform basic math.
- Professional appearance.
- Friendly and outgoing demeanor.
- Concern for others and a desire to help.
- Strong customer service skills.
- Understanding the needs of the customer and identifying sales opportunities.
- Ability to take direction as necessary via email, in person or by phone.
- Proficient in Microsoft Word, Excel, and PowerPoint.
A Good Sales Associate has:
- Positive attitude: Sales Associates are front facing employees who interact directly with customers. A positive attitude is key.
- Self-motivation: When not helping customers, excellent Sales Associates keep themselves busy by handling other tasks without needing to be told to do so by a manager.
- Knowledge: Great Sales Associates know details about the products available for purchase and can answer customer questions when asked.
- Problem-solving capabilities: Sales Associates may have to handle an unhappy customer from time to time. Knowing how to solve problems quickly and confidently is a great skill for a Sales Associates to have.
- Confidence: Excellent Sales Associates are confident in their skills and happy to engage with customers to ensure they have a great shopping experience.
- Sales ability: In addition to tasks like completing transactions and ensuring the store is well-maintained, Sales Associates should have some sales abilities and entice customers to make purchases.
If you are interested in pursuing a rewarding career with us, email your resume to [email protected].