Account Manager

• Establish and maintain strong relationships with key purchasing, marketing, and engineering personnel at designated accounts.
• Understand the needs and objectives of the customers and align our LED lamp and Fixture products to meet those requirements.
• Collaborate with internal teams, including Engineering, Marketing, Operations, and Program/Product Managers, to address and resolve any issues or challenges encountered by the assigned accounts.
• Act as the primary point of contact for the customers, addressing inquiries, providing technical support, and ensuring timely resolution of any concerns.
• Identify opportunities for business expansion and growth within the assigned accounts and develop strategies to capitalize on those opportunities.
• Conduct regular business reviews with customers to assess performance, address feedback, and identify areas for improvement.
• Stay informed about industry trends, market developments, and competitor activities to maintain a competitive edge and capitalize on emerging opportunities.
• Represent us at industry events, trade shows, and customer meetings as required.
• Prepare and present reports, forecasts, and analyses related to sales performance,
• customer satisfaction, and market trends.
• Travel to customer sites, as needed, ranging from 30% to 60% of the time.
• Other duties as assigned.

• Bachelor’s degree in business administration, engineering, or related field, preferred.
• 5+ years proven track record of success in account management, preferably within the
• lighting/electrical industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain strong relationships with customers and internal
• stakeholders.
• Strong problem-solving abilities and the capacity to work effectively under pressure.Establish and maintain strong relationships with key purchasing, marketing, and engineering personnel at designated accounts.
• Ability to build and maintain strong relationships with customers and internal stakeholders.
• Self-motivated and results-oriented with a proactive approach to achieving targets and objectives.
• Willingness to travel extensively, as required, to meet with customers and attend industry events.
• Proficiency in Microsoft Office suite and CRM software

Experience level: +5 years
Travel requirement: Approximately 50% Travel Work Location: Remote