Inside Technical Sales Representative — ETI Solid State Lighting

Start Date: February 2021
Reports to: VP of Sales
Location: Office Based Wheeling, IL or surrounding market

Inside Technical Sales Representative Job Duties:

  • Position will be making calls extensively and exclusively into the Southeast US market in a supporting role for our Territory Sales Manager.
  • Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
  • Promotion of ETi SSL products, quality, and service in outbound sales calls.
  • Develops sales opportunities by cold calling/soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
  • Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information to support customer service and operations
  • Communicates expected delivery date of product and follows up on sales to ensure product satisfaction.
  • Develops accounts by checking customer’s buying history; suggesting related and new items; explaining technical features.
  • Reports any known errors in the sales process or issues with orders needing immediate attention to the sales director.
  • Maintains communication equipment by troubleshooting, reporting, and tracking problems.
  • Maintains and improves quality results by following standards; recommending improved policies and procedures to management team.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities and training.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Adheres to company policies, procedures, and ethical conduct at all times.
  • Required to make a minimum of 50 calls/day
  • Must pass a 90 day evaluation for continued employment

Required Skills / Qualifications:

  • Sales/ Customer relations preferred
  • Travel 5% with office based business 95%
  • Verbal and Written Communication Skills
  • Customer service skills, Analytical and Problem Solving Skills
  • Multi-Tasking Abilities, Self-Starter, Ability to work independently & with others
  • Strong Follow Up, Detail Oriented, Reporting Skills, Familiarity with Microsoft Office
  • Organization & Time Management Skills,
  • Ability to manage multiple tasks with changing priorities
  • Must be able to adhere to Eastern Time Zone work hours from 8am-5pm EST
  • Flexibility to perform job functions as needed or assigned by manager.

Interested candidates should send their resume to Kyle Webb at kylew@etissl.com

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