Job Title: Senior Inside Sales Representative (Lighting Distributor)
Position: Full-Time
Location: Remote
Time Commitment: 8am – 5pm MST
Industry: Lighting Distributor for Hospitality
About IMPACTlighting
IMPACTlighting (https://impactenergyec.com/lighting/) transforms the way lighting is designed, sourced, and delivered. As lighting distributors and manufacturer sales representatives, we manage all aspects of hospitality lighting projects. Whether it’s sourcing architectural lighting, decorative fixtures, or selecting the right light bulbs, we bring lighting projects to life.
We are a small, driven team, working in a remote office environment. We maintain an 8am-5pm MST schedule, expecting employees to adapt to these active hours regardless of time zone. Employees are expected to work from 8:00 AM to 5:00 PM MST. Please note that flexible hours are not available, and adherence to this schedule is required.
Role Description
We are seeking an experienced Senior Inside Sales Representative that has been in the lighting distributor industry with 7+ years of experience or more to join our growing team. This role requires exemplary customer service, technical lighting knowledge and exceptional management skills. Time management and managing projects from the estimating stages to delivery is key. Expert communication skills between our customers and manufacturers as well as our lighting designers, purchasing team and production is a must.
Key Accountabilities Include:
- Order Management (Quote → PO → Delivery)
- Own the full lifecycle of orders from sales order entry through delivery and closeout
- Process orders, returns, exchanges, and warranties accurately
- Track shipments, confirm deliveries, and proactively resolve issues or delays
- Coordinate with job sites to align deliveries with construction schedules
- Transition awarded quotes into clean, accurate purchase orders
- Manage lighting specifications, sample requests, and order execution
- Maintain and update CRM daily with real-time project and order status
- Quotations
- Develop accurate lighting quotations from drawings, specs, and client requirements
- Ensure all pricing, lead times, and technical details are clearly defined
- Provide thoughtful value engineering and product recommendations when needed
- Communicate confidently with clients on pricing, substitutions, and option
- Customer Service & Sales Support
- Act as the key liaison between outside sales, vendors, and clients
- Provide technical support, product knowledge, and lead time guidance
- Ensure projects are executed smoothly from start to finish
- Respond quickly and professionally to client and vendor requests
- Support the sales team in winning and executing projects
JOB REQUIREMENTS:
- Seven years or more inside sales for commercial lighting industry.
- Background in project management or hospitality procurement is a plus.
- Ability to thrive in a high-intensity, high-urgency environment.
- Strong analytical and critical thinking skills.
- Individual must be highly organized with the ability to multi-task.
- Must have excellent communication skills and be a team player.
- Expertise with Outlook, Word, Excel, the Internet.
- Experience in reviewing quotes, purchase orders and shop drawings.
- Strong people skills in person, on the phone and via email etiquette.
- College degree required.
Compensation:
Pay Range: $83,500 to $114,000, depending on qualifications and experience.
Competitive compensation package including PTO, Company-paid Health Insurance options, and a 401(k).
Remote work with adherence to office hours of 8am–5pm MST.
How to Join Our Team
Please email BOTH a resume and cover letter (PDF format only) explaining your interest in working with our team.
Resumes submitted without a cover letter, or not in PDF format, will not be considered.
Please send your email to [email protected], with “Senior Inside Sales Representative” in the subject line. We look forward to hearing from you!